1. Booking is confirmed by email with an invitation to pay an advance of 30% of the total amount. The advance must be paid within 7 calendar days. The receipt of the advance is confirmed in writing and only then the booking is final. In the absence of payment within the aforementioned period, we have the right to consider the booking as void and to release the reserved period for rental again.

2. The remaining amount must be paid no later than 1 month before arrival by bank transfer to the same account, unless otherwise agreed in writing. If the booking is made less than 1 month before arrival, the full amount must be paid immediately.

3. We have a no-refund policy: in case of cancellation, there is no refund of amounts already paid. We therefore recommend that you take a proper cancellation insurance yourself.
Exception : In case of a national entry or exit travel ban during the booked period of stay, the reservation can be transferred free of charge to a later date (max. 18 months in the future).

4. About 1 month before arrival you will receive the necessary practical information regarding travel and accommodation on the spot. If there are any additional questions, you can always contact us by telephone or Email, we will be happy to answer them.

5. As required by the Italian legislation, an official check-in declaration must be made for all guests on arrival. All persons must therefore have an official document for identification. We guarantee that the personal data will be used in accordance with European and Italian privacy legislation.

6. Check-in is possible from 4:00 PM and Check-out is required before 10:00 AM, unless explicitly agreed otherwise.

7. Small pets are allowed with prior agreement and with a maximum of 2 pets per apartment. Smoking indoors is strictly prohibited.

8. All guests must use the accommodation and all means and equipment made available as “good house father”, otherwise the damage will be charged at replacement cost. The same applies to following the house rules as described in the guest information brochure available in each apartment.

9. We also live on the premises and are completely at the disposal of the guests for all possible questions and eventual problems.

10. Most important: Enjoying your holiday at our casa for the full 100% is MANDATORY.

As of 25 May 2018, the new European Privacy Act - the General Data Protection Regulation (GDPR) - will take effect. More information about this can be found on the website of the European Commission https://ec.europa.eu/info/law/law-topic/data-protection_en. Casa dei Sogni d'Oro undertakes to comply with the above-mentioned GDPR and thus only use the personal data of private individuals if it is entitled to do so.
Casa dei Sogni d'Oro as controller relies a) for a follow-up of the visits to it’s website www.casasognidoro.com, on the external service provider www.statcounter.com and b) for its webhosting on external service provider Google.
These parties act as processors for the benefit of Casa dei Sogni d'Oro and have implemented all required organizational and technical measures to comply with the new privacy law.

website:

No personal data is stored for the follow-up of the visits to the web pages. The data is only used to gain insight into how the visitor interacts with the website and thus improve the functionality of the website. Cookies are used here, but each user is informed about the use of cookies at his or hers first visit and is given the opportunity to block the cookie.
For more information, see: https://statcounter.com/about/set-refusal-cookie/.
The details of the contact form on the website are only compiled in e-mail form, of which a copy is sent to the applicant. This data is not further processed or maintained in a structured database.

Registration during stay:

The identity details that are requested from the guests upon arrival at Casa dei Sogni d'Oro are only used to perform the legally required registration a) at the questura of the Polizia di Stato in Ancona and b) at the Tourist Office of the Le Marche region (ISTRICE).
These data are not otherwise stored or used by us in any way.

In addition to the above, personal data are not stored on other databases. All questions can always be addressed to info@casasognidoro.com.
The Casa dei Sogni d'oro website has been compiled with great care. Nevertheless, no guarantees can be given with regard to the completeness, accuracy or topicality of the information provided on this site. Casa dei Sogni d'Oro can not be held liable for the content of this information or for the consequences of its use. No rights can be derived from the data as shown on this site.